As a technology group, Oerlikon has a holistic understanding of quality, which it systematically implements throughout all of its businesses.
Oerlikon’s understanding of quality is based on the following four facets:
Work at Oerlikon is based on process. These processes are determined by the current and future needs of external and internal customers. Effective, efficient business and production processes are important cornerstone of Oerlikon’s philosophy. Process documentation, measurement of process efficiency, employee development as well as internal and external audits ensure that the specified procedural regulations are adhered to and constantly improved upon.
All Oerlikon sites are certified to the highest international and regional standards.
Products and services
To Oerlikon, quality means not only meeting customer expectations, but exceeding them. This is the foundation for customer satisfaction. The aim is always the same: offer high-quality products and services that are tailored to the customers’ needs.
Oerlikon’s strong focus on total quality and its wide, customer-based culture enables it to set internationally leading standards in the areas of product reliability, product life cycle, quality and productivity.