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Technical Services

Where ever you are – A global service network and hotline support around the clock:

Technical Services

We offer the optimum prerequisites for finding solutions to the challenges you face. Supported by our skilled experts, over 300 experienced service engineers are on hand to assist you in pursuing your goal of efficient production without delay.

Secure Remote Service (SRS) contract: save time and money

Are you familiar with the benefits of our remote diagnostic services? Remote electronic access to your systems permits fast process monitoring and online analysis for swift problem solutions, data protection included. Online updates and upgrades for optimisation can be integrated quickly.

Preconfigured and discounted hourly packages are incorporated into the rolling contracts. This replaces continuous commercial negotiations. If the hourly package is not used, the contingent is of course available for other products such as expert talks. But that’s not all. You also save on travel and staff expenses. There are many reasons why our customers are finding this service increasingly attractive. Talk to us!

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