Outstanding customer service: (from left) Oliver Roski, Head of Technical Sales; Felek Ciftci, Head of Purchasing at BSW; Metin Cetin from Oerlikon Balzers.
BSW particularly appreciates the service provided by Oerlikon Balzers, which included technical consultation as well as a delivery and pick-up service. The company also greatly values the attention to detail paid in delivering the project with customized fixtures and in using specially developed packaging for the BSW insert models.
“Our inserts are always produced for specific customers or orders, so it was very important for us that our coating partner could produce these specific batches,” says Ciftci. This full service is made possible by the processes at the Oerlikon Balzers competence center for S3p® coatings in Bielefeld, which specializes in CBN substrates.
Both partners, BSW and Oerlikon Balzers, are looking to the future with optimism – whether it’s enhancing BALIQ® TISINOS or developing tools for specific applications.