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Strategic Account Manager

Strategic Account Manager


Responsible for sale of products and services, generating new business opportunities, develop long-term customer relationships in the Direct Account market and meet objectives set by management.   To work as part of a team to provide customer satisfaction.


  • Sell Oerlikon Metco’s products and services to defined Direct Account customers through telephone sales based on established targets.
  • Consult with customers on coatings, materials, equipment and applications; recommending products and services as necessary and help to identify new applications and opportunities
  • Develop new customers through prospecting and following up on company supplied leads and customer referrals
  • Support customers and communicate to Oerlikon Metco’s outside sales team and other department on potential opportunities.
  • Work closely with Key Account Managers in territory to align strategy.
  • Leadership skill set with proactive and creative approaches to developing and growing new business.
  • Good technical aptitude, organizational and communication skills required.
  • Strong application and product knowledge of Oerlikon Metco’s Thermal Spray and Hardfacing product line, or possess the aptitude to quickly learn said knowledge.
  • Strong time management skills
  • Strong verbal and written communication.
  • Self-motivated with a proven ability to work independently and with little oversight
  • Ability to work with SAP, CRM and Microsoft Excel and Word.
  • Specific tasks of this position include but are not limited to:
  • - Account management for defined list of accounts.
  • - Process sales leads for NA Industrial Group. Coordinate, qualify, quote, convert to orders.
  • - Manage all activities related to Direct Accounts.
  • - New customer Development, including proactive calling, light marketing, etc.
  • - RFQ support as needed within the Direct Account market.
  • - Act as primary point of contact for all customers in the NA direct account group

We expect

Education and Experience requirements:

  • - Bachelor’s degree in Business or Engineering preferred – or -
  • - Associates degree with a min 5 years’ proven Inside Sales experience.

About us

Oerlikon is a leading global technology Group, with a clear strategy of becoming a global powerhouse in Surface Solutions, advanced materials and materials processing. The Group is committed to investing in value-bringing technologies that provide customers with lighter, more durable materials that are able to increase performance, improve efficiency and reduce the use of scarce resources. A Swiss company with over 100 years of tradition, Oerlikon has a global footprint of over 15 000 employees at 186 locations in 37 countries and sales of CHF 2.85 billion. Sustaining growth and improving profitability in 2018: order intake to increase up to CHF 3.4 billion, sales to around CHF 3.2 billion, and the EBITDA margin to improve to around 15 % (after investments).

Oerlikon Metco enhances surfaces that bring benefits to customers through a uniquely broad range of surface technologies, equipment, materials and services. With a dynamically growing network of locations worldwide Oerlikon Metco serves industries such as aviation, energy, oil & gas, automotive, industrial and other specialized markets. Join us and become a part of our future oriented, international team! We have a great benefits package including medical insurance, dental and vision, tuition reimbursement, health and wellness benefits, and 401(K).

Statement of Equal Opportunity/Affirmative Action: Oerlikon Metco is an equal opportunity/affirmative action employer. It is the policy of Oerlikon Metco to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status. Oerlikon Metco is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of our company to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed. Further, it is our policy to provide reasonable accommodation for religious observers.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions. If you require an accommodation during the application process or for issues concerning Affirmative Action/Equal Employment Opportunity please contact Human Resources.