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Regrinding Operations Manager Americas

Regrinding Operations Manager Americas

The Regrinding Operations Manager Americas is based in Oerlikon Balzers Mexico Queretaro, he oversees the operation of regrinding

In the Americas region reporting to the Head of Sales and Operations Latam and have a functional reporting line to the BTS center of competence “Rox”.


Managing the operation related to maintain a Cutting Tools regrinding production operation.    The position requires staff management, resources management, compliance and general oversight of the following:

  • Ensure Quality Systems & Standards - of regrinding Center operations. Ensure customer satisfaction by administration of Quality Systems and adherence to BTS and Rox production and maintenance standards. Works to establish a well-trained, highly motivated and effective work force.
  • Production Scheduling – Build shift models to meet customer needs
  • Labor Management - Cross-training flexibility
  • Employee Development - Manage a dedicated workforce with respect to employee development, cross-training, succession planning, and administrative approvals, etc including performance management, hiring.
  • Production Scheduling & Delivery - managing FIFO, urgencies and planning to increase output; managing customer expectation and expedited delivery as needed
  • Sales – work with sales department to facilitate generating new business by meeting customer specifications
  • Understand, operate, and act in a hands-on capacity to process cutting tools regrinding’s through production system using standard processes
  • Act as a driving force to achieve customer satisfaction by working with; understand customer needs, have a close relationship with the top customers. Manage accounts and work thru customer issues.
  • Ensuring consistency of processes
  • Act as Operational Expert in the assigned Segment supporting the Segment Manager as needed

We expect

  •  Leadership - Ability to earn respect, trust and confidence of employees through informative and effective communication; make sound, timely decisions; ability to inspire and motivate through a shared vision.
  • Operational Management – Manage the successful adherence to established processes that drive our business in an efficient and customer-oriented manner, while at the same time being prepared for growth initiatives driven by Segment Managers.
  • Financial and KPI Analysis - Ability to allocate, plan, control and deploy resources (material, labor) in a fiscally responsible manner. Knowledge of the financial impact of decisions, adherence to company policies and procedures ensuring sound financial judgment, drive actions to achieve financial targets
  • Resource Management/Development – Identify and develop potential high performers; effectively utilize and deploy the resources within assigned area.
  • Process Improvement – Work with Process Improvement Specialist within the Area to improve processes, quality costs, and customer satisfaction
  • Segment Expertise – Have in depth knowledge of the Market Segment, customer applications, and Cutting Tools applications such as pre and post treatments, coatings, etc. Serve as the primary resource within Operations for all Segment related topics.
  • Project Management – Utilize Project Management techniques and discipline to successfully lead the many complex projects designed for improving profitability and our Segment driven organization.
  • Training – Provide Center personnel with Segment specific training as required

About us

Oerlikon is a leading global technology Group, with a clear strategy of becoming a global powerhouse in Surface Solutions, advanced materials and materials processing. The Group is committed to investing in value-bringing technologies that provide customers with lighter, more durable materials that are able to increase performance, improve efficiency and reduce the use of scarce resources. A Swiss company with over 100 years of tradition, Oerlikon has a global footprint of over 15 000 employees at 186 locations in 37 countries and sales of CHF 2.85 billion. Sustaining growth and improving profitability in 2018: order intake to increase up to CHF 3.4 billion, sales to around CHF 3.2 billion, and the EBITDA margin to improve to around 15 % (after investments).

Oerlikon Balzers develops processes and systems for the coating of tools, components and decorative plastic elements. Comprising 106 locations in 34 countries, Balzers global network of coating centers is daily dedicated to further improving component performance and tooling productivity through coating technology. Join us and become a part of our future oriented, international team!

If you want to operate in a business environment that gives you the freedom to imagine what is possible - please send us your application!