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Vacancies Internal Sales Engineer
Surface Solutions Segment | Dukinfield

 

Internal Sales Engineer

 

Responsibilities

Focused Responsibilities:

 Interpretation of Customer requirements Responding to customer enquiries (acknowledge of customer enquiry, within same day)

  • Pricing customer enquiries ahead of required deadline (maximum 72 hours)

Compilation of quotations in required customer format Review of completed jobs/costs for accuracy of quotations General sales activities including assisting customer visits and onsite communication

 

Team Responsibilities:

Customer liaison to cover all areas of necessary communication within 90 minutes of issue or call

Customer support regarding expediting orders and progress updates within same day Liaise with customer services, production and internal sales to ensure continuity of service to the customer, providing instructions on particular customer requirements Quote follow up with customer if no response to quote within 7 days Utilize Factory Master CRM facility to ensure system is constantly updated Compile routings for price calculations for quotation purposes Ensure compliance with all relevant internal and external regulations, directives and legislation. Maintaining accurate customer records within CRM and other systems Ensure own working area is kept clean and tidy Apply LEAN principles and aim for continual improvement

  • Liaise with customers on site visits, conduct training sessions and general information sessions eg lunchtime learning
  • Utilize Factory Master, Microsoft and other software as appropriate to maximize efficiency and effectiveness of workload

 

 

We expect

 

  • Engineering experience, working with technical drawings
  • Production processes
  • Fully conversant in the office package
  • Factory Master experience (or other similar CRM systems)

 

We offer

A competitve package including; bonus, pension and 25 days holidays.

 

About us

Oerlikon is a leading global technology Group, with a clear strategy to become a global powerhouse in surface solutions, advanced materials and materials processing. Backed by the key ability to intelligently engineer and process surface solutions and advanced materials, the Group is committed to invest in value-bringing technologies that provide customers with lighter, more durable, more efficient and environmentally sustainable products. A Swiss company with over 100 years of tradition, Oerlikon has a global footprint of over 13 500 employees at more than 180 locations in 37 countries and sales of CHF 2.3 billion in 2016. The company invested CHF 94 million in R&D in 2016 and has over 1 000 specialists developing innovative and customer-oriented products and services.

The Surface Solutions Segment of the Oerlikon Group includes the two brands Oerlikon Balzers and Oerlikon Metco. The Segment operates more than 145 facilities with over 140 coating centres in 37 countries in Europe, the Americas, Asia and Australia, employing more than 6 000 people.
Oerlikon Metco enhances surfaces that bring benefits to customers through a uniquely broad range of surface technologies, equipment, materials, services, specialized machining services and components. Operating a dynamically growing network of more than 40 sites in EMEA, Americas and Asia Pacific, Oerlikon Metco serves industries such as aviation, power generation, automotive, oil & gas, industrial and other specialized markets. Join us and become a part of our future oriented, international team.

Advertised Since
12/17
Anna Patterson
Import as VCF

With your application you agree that your personal data for the purpose of personnel planning and the development of your career will be used by a third party employed by the OC Oerlikon Corporation. In line with the usage of these data access is granted for a third party outside the area of validity of the EG directive. We will take care that your rights according to EG guidelines will be granted within such a further use. Hereby we inform you that you have the right/request of information about the further use as well as about content and structuring of your personal data. You can recall your agreement at any time.

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