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Position Title

岗位名称

After Sales Service Engineer

Department Name

部门名称

Equipment

Business Line

事业线

After Sales

Working Location

工作地点

Suzhou

Cost Center

成本中心

After Sales

Latest update

更新日期

2021/3/22

Position (Summary)

职位概述

 

  • Provide skilled labor required to repair the production equipment for OEM customer or SPC when the equipment faced the trouble.
  • Installation, commissioning and retrofit for equipment for OEM customer or SPC.
  • Technical support

Key Result Areas (output of the position)

主要职责

 

  • Repair equipment on field, including PVD, ePD, CVD etc.
  • Installation and commissioning for new machine until SAT.
  • Provide the labor for the retrofit, troubleshooting, maintenance and so on.
  • Provide Service relative reports for the above all job as soon as the service job is completed
  • Provide the proper technical advice through the phone, email or remote when the customer or Oerlikon internal staffs required the support.
  • Responsible for supervising all technical documents, manual, and service tools.
  • Other job assigned by surpervisor.

Safety Responsibility

安全责任

  • Know all hazard of the job and control measures to them, and emergency response measures;

Reporting line

汇报关系

 

Operational Report to

直接汇报职位

Technical service supervior

Functional Report to

间接汇报职位

   

Candidate Profile

候选人资格

 

Summary:

概述

  • Good technical communication and writing with English.
  • Basic computer literacy and demonstrated ability to use computers
  • Master the working principle of relevant electrical components.
  • Ability to work in a team environment
  • Capable to understand PVD/CVD production and technology or engineer from vacuum industry is preferred

Requirements:

要求

  • Work hard and willing to intensive travel
  • At least 3 years experience on technical service
  • Majored in Mechanical and Electrical Engineering with Bachelor degree
  • Understanding of electronic circuitry and demonstrated ability to read and understand electrical schematics and know knowledge of PLC

Core Competencies

核心胜任力

 

Please select 5-7 Competencies from Oerlikon Competencies below

  • Integrity & Trust
  • Self Development
  • Drive for Results
  • Action Oriented
  • Cooperative Relationships
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